Shipping policy
Shipping Policy
Thank you for visiting and shopping at balloonin.com. The following terms and conditions constitute our Shipping Policy.
Shipping & Processing Times
Estimated Total Delivery Time
Most orders arrive within 5 to 8 business days.
This includes:
• 2 to 3 business days for order processing
• 3 to 5 business days for FedEx Ground shipping
Expedited shipping options are available at checkout if you need your order sooner.
Order Processing
All orders are processed within 2 to 3 business days. Orders that include custom components may require additional processing time.
If you would like an estimated processing time for a custom order, please contact our customer service team at cx@balloonin.com.
Orders are not processed, shipped, or delivered on weekends or holidays.
During periods of high order volume, processing and shipping may be delayed by a few additional days. If your order will experience a significant delay, we will notify you by email or phone.
Shipping Rates & Delivery Estimates
Shipping charges are calculated and displayed at checkout.
Available Shipping Methods
FedEx Ground
Estimated delivery time: 3 to 5 business days
FedEx 2-Day
Estimated delivery time: 2 to 3 business days
FedEx Standard Overnight
Estimated delivery time: 1 to 2 business days
Important
Overnight shipping is only available for delivery addresses within the continental United States.
Overnight orders must be placed by 12:00 PM to qualify for next-day delivery.
Delivery Delays
Shipping carriers may occasionally experience delays that are outside of our control.
Shipment to P.O. Boxes or APO/FPO Addresses
Balloonin.com ships to addresses within the United States, but does not ship to U.S. Territories, PO Boxes, or APO/FPO/DPO addresses.
Shipment Confirmation & Order Tracking
You will receive a shipment confirmation email once your order has shipped containing your tracking number(s).
Tracking numbers typically become active within 24 hours.
Customs, Duties & Taxes
Balloonin.com is not responsible for any customs duties or taxes applied to your order.
All fees imposed during or after shipping, including tariffs or taxes, are the responsibility of the customer.
International Shipping
For international shipping inquiries or quotes, please contact us at:
Damages
Balloonin.com is not liable for products that are damaged or lost during shipping.
If your order arrives damaged, please contact the shipment carrier directly to file a claim.
Please save all packaging materials and damaged goods before filing a claim, as carriers may require this documentation.
Contact Us
If you have any questions about this Shipping Policy, you can contact us:
Email: cx@balloonin.com
Phone: 303.225.5666
Or by sending a message through our Contact Us page
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions apply whether they appear in singular or plural.
Definitions
For the purposes of this Shipping Policy:
Company refers to Balloon Innovations Inc, referred to as "the Company", "We", "Us", or "Our".
Goods refers to the items offered for sale on the Service.
Orders means a request by You to purchase Goods from Us.
Service refers to the Website.
Website refers to balloonin.com.
You means the individual accessing the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service.
