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Shipping and Returns

"Making sure you are completely satisfied is our #1 priority and we will do whatever it takes."


 All products on Balloonin.com are covered under a standard 30-day replacement/return policy, unless otherwise specifically stated in the product’s description. This return policy does not apply to closeouts, clearance or customized items. All items are subject to review by Balloon Innovations Inc. to determine the possibility of non-replaceable returns due to outside influences such as vandalism or excessive wear. Return/Exchange shipments to Balloon Innovations shall be paid by the purchasing party and a line reading “Attn: Returns” must be placed on the shipping along with a copy of the original order confirmation or receipt. A refund for the items will be issued to the credit card used for the original order within 3 business days of receipt of the return. Shipping costs are nonrefundable. If you have any questions, concerns or special circumstances regarding a return, please email west@balloonin.com for a prompt resolution. Please ship all returns to:

Balloon Innovations, Inc.

Attn: Returns

9160 Marshall Place

Westminster, CO 80031